Frequently asked questions
Quick answers for the most common customer and provider questions.
How do I book a service?
Go to Services or Booking page, pick your service, select schedule, fill your details, and confirm the booking.
Which payment methods are available?
Current production flow is Cash on Delivery only. No online payment gateway is enabled.
Can I reschedule my booking?
Yes. Contact support with your booking number and preferred new slot.
How are professionals verified?
Thingsraj follows role-based onboarding and assigns only active provider accounts for operational jobs.
How do I track my booking status?
Sign in as customer and open Dashboard to view your booking history and current statuses.
What if service quality is not satisfactory?
Raise the issue through contact support. Our team reviews and resolves based on job notes and status records.