Thingsraj Pvt Ltd respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it when you use our platform.
1. Information we collect
Information you provide
- Name, phone number, email, and service address
- Booking details and service preferences
- Support communication and feedback
Information collected automatically
- Device, browser, and IP details
- Usage logs for security and performance
- Session and preference cookies
2. How we use information
- To process bookings and assign professionals
- To provide support and service updates
- To improve service quality and platform reliability
- To prevent abuse, fraud, and unauthorized access
- To meet legal and compliance obligations
3. Information sharing
We do not sell personal data. We may share limited information only when required for service delivery, legal compliance, or trusted operational support.
- Service professionals assigned to your booking
- Operational vendors under confidentiality controls
- Regulatory or legal authorities when mandated
4. Data security
- Encrypted transmission and secure session handling
- Role-based access controls
- Monitoring and incident response processes
- Routine platform security updates
5. Your rights
You may request access, correction, or deletion of your personal information, subject to legal obligations and fraud prevention controls.
6. Contact us
If you have privacy questions, contact us at support@thingsraj.in or call +91 74888 30472.